KYO Premium Personal

KYo Premium Personal 

Premium Personal recognises that for some individuals Peace of Mind tied to reliability and convenience are priceless. Getting that item, you just purchased in your hands in the shortest possible time is very important to you.

Our Premium Personal Ship, Clear and Deliver to your home with either our same day or 24 hours, or Next Day or 48 hours from the date the package arrives in our warehouse facility in Florida is your peace of mind.

Why ship with KYO?
1. Offering you a superior customer service and experience is the driving force behind our business.

2. Last mile delivery options to your home through an extensive islandwide network of RedPlate Transporters and ZipExpress Drivers and Riders.

3. Proprietary Technology and Software designed and built specifically for KYO by Cyrus Field Technologies gives you the ability to quickly enter and track orders through the on-line portal and KYO Customer Application.

Additionally, customers can view the proof of delivery, as well as other features.

Allowing customers to view their delivery in real time as well as receive email confirmation when their order is picked up and when it is delivered is critical to their peace of mind and confidence in the service.

4. Required authorisation and operational security clearance to operate and conduct business at the ports and airports.

Payment

One Flat Simple processing Fee of US$2.25
With your RedPlate + Membership you pay US$2.00

This is made before the package arrives in our warehouse facility in Florida.

After selecting and paying for the item from your preferred vendor, you simply go to your KYO Courier account and enter the relevant information about the package we are to expect.

A price is generated by the system, you enter credit card details and make payment.

Package is them accepted in our warehouse and selected delivery services executed

For More information on RedPlate + click this link

We ship to Jamaica every day.

Customs Duty is applied to Invoices over USD$50 and when no Invoice is submitted Customs applies a charge based on their market knowledge of items.

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KYo Premium Personal Account
• Pay as You Go Option payment on request of service- upfront
or
• Monthly Subscription with credit account pays later option

Customer App
• No Registration fees
• Manage packages
• Last Mile ZipExpress Delivery requests at additional costs
• Option to Join RedPlate + membership club for additional benefits

Reminder
 Jamaica Customs requires an invoice for all packages. Packages without invoices will result in delays.

 Always attach an invoice for all incoming packages on the KYO Caribbean Logistics Website. You can attach your invoice by clicking the attach invoice link in the email that is sent to you in an email with the subject: Package Initiated. Failure to attach your invoice may result in delays.

 Invoices can be attached only if there is an existing package on your profile.

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