KYo Couriers

KYO couriers a division of KYO Group, and formerly ZipExpress is a B2B business unit offering a range of customisable SaaS solutions for courier and package management services to logistics companies that specialize in international, fast cargo transportation from the United States to Jamaica and other regional destinations.

The primary market and focus at this time is Jamaica, over the next 3 years will expand to strategic Caribbean, central, and south american countries to grow and scale the business.

Trends and Developments

Ecommerce Logistics Providers / Freight Forwarders in Jamaica is a highly fragmented market space, with many small providers serving the shipping needs of clients. However, the market has expanded significantly over the last decade. In 2010, there were approximately six (6) providers that would clear goods at the Norman Manley International Airport on behalf of online shoppers. Today, there are approximately sixty (60) providers and growing. Consistent with this growth in the number of providers, is the growth in the number of warehouses in Florida and other parts of the USA providing warehouse and shipping consolidation services to them.

While in most cases, a rapidly growing number of providers can prove to be a challenge to one’s business, KYO Logistic Solutions, along with KYO Caribbean Logistics and its Caribpak counterpart across the region have all seen a growth in market players as a benefit. More specifically, these newer and smaller providers become great tools for creating awareness – helping to inform consumers about all the benefits of shopping online. This creates a significant expansion in the market of online shoppers. Ultimately, these new online shoppers trend toward the providers that have the scale and scope to serve them with superior technology, infrastructure, service, responsiveness, insurance, and proximity.